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Are Your Benefits Inclusive Enough?

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By Don King
 on October 10, 2024
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63% of employees think their company needs to do more to foster a more inclusive workplace. Here’s how you can do that with your benefits.

Our State of Workplace Empathy data revealed an alarming statistic: 70-point gap exists between the benefits employees rank as the most valuable to their wellbeing and what they say their employer offers.

Worse, when we dig deeper into the data, we found more troubling trends on how this gap is hurting workplace culture: 

  • While awareness of diversity, equity, inclusion, and belonging (DEIB) initiatives are trending upwards, feelings of connectedness, belonging, and ability to be one’s authentic self at work are on a decline.  
  • Mental health issues are on the rise as feelings of belongingness decline 
  • Employees who say their workplace is toxic are more likely to experience a mental health issue and feel that their company needs to shift how empathy shows up in the workplace 

Empathy plays a big role in creating a workplace where employees can thrive, and that directly translates into productivity and business performance. Benefits aren’t an exception—they’re one of the biggest ways you can put empathy and inclusion into action. 

Here are some quick wins you can put into play today leveraging your benefits programs to show employees that DEIB is more than just a buzzword. 

DEIB and employee wellbeing go hand-in-hand

When people feel appreciated and valued for their unique abilities and individual lives, they’re more likely to experience a sense of community at work. However, our data shows that when this is not the case, it coincides with declines in mental wellbeing. 

Experiencing feelings of isolation, inequality, exclusion, and disrespect can negatively impact mental health and fuel workplace toxicity. Our data shows that declines in feelings of belongingness, connectedness, and authentic self all coincide with a rise in mental health issues and workplace toxicity for everyone: 

Mental health issues and workplace toxicity have spiked among CEOs and held steady for employees this year. This data coincides with decreases or below-average feelings of belonging and connectedness at work.

How are barriers to benefits impacting DEIB efforts? 

When employees don’t feel like their wellbeing needs are being heard or supported, how can we expect them to feel like they belong in the workplace?  

9 in 10 employees say that mental health is just as important as physical health, but nearly 70% of employees think that today’s organizations view someone with mental health issues as weak or a burden. 

Layer on top of this the declines we’re seeing in belongingness and ability to be one’s authentic self and it’s no wonder that employees are more likely to seek mental health support outside of work than through the resources provided by their employer. 

3 ways your benefits program can create a more inclusive and equitable workplace

Benefits are one of the top ways you can show your employees that you support them at work and in their personal lives. Here are three things you can assess in your benefits programming to create a more inclusive workplace:  

  1. Audit the equity of your benefits program: Does your offering support a wide variety of issues or wellbeing needs? Are the costs reasonable enough to scale your entire organization? Are they accessible for rural and urban employees? 
  2. Ensure your mental health benefits support a broad spectrum of needs: Everyone’s mental health needs are different. Do you offer benefits that provide support beyond diagnostics and talk therapy? Do your programs have virtual and in-person services? Do the provider networks have appropriate coverage for your workforce? How soon can an employee get the support they need with a provider?  
  3. Help your employees understand the value and purpose of the benefits you offer: The last thing employees want to do when they need to use their benefits is research which ones they need. Proactive communications, or marketing your benefits, gets benefits information in front of employees before they need those benefits. Not sure where to start? Work with your carrier and vendor partners—many may already have communications you can send in partnership with them.  

From LGBTQ+ mental health needs to employees who may struggle with chronic conditions, your employee population faces an infinite range of needs and goals. A benefits program that encompasses the needs of different demographics, from gender to physical abilities, can make a huge difference in how well your employees feel supported and cared for at work. 

Learn more about how DEIB plays a role in organizational success and employee wellbeing in our State of DEIB Empathy report.