Claim Choice provides you with options so you can easily manage your consumer account claims. With Claim Choice, you can:
Reimburse Yourself
Pay yourself back (if you paid out of pocket). With no need to enter any additional information— the system already has what it needs.
Pay Provider
Pay the service provider directly from your account. Choose Existing Provider if you’ve previously set up their information, or New Provider to enter new details.
Defer Reimbursement
If you paid out of pocket, you can also defer reimbursement to pay yourself back in the future. When you’re ready, log in to find your deferred claims in the Claims Summary tab.
Note: Claim Choice is not offered currently by all employers. If you have these claims available, you will see a Claim Choice notification in your Claim > Claim Summary tab.
Helps you spend your tax-advantaged accounts or medical HRAs, especially for accounts that are “use it or lose it.”
Allows you to pay bills in advance without mailing checks, submitting reimbursements, or calling the provider with your debit card number.
You can see your carrier usage, which helps in making future account elections.
Simplifies the process of tracking and summitting documentation for FSAs and HRAs.
Provides a mechanism to spend down funds to avoid forfeiture. The average amount a member forfeited in 2022 was $441!
Note: There is no penalty for not taking action. The claims are for you to use as needed. They are pre-approved ways you can use your available funds. If you are saving your funds for other expenses, no worries.