2025 Recap: Big outcomes. Even bigger plans for 2026. 

Who else is counting down the days til 2025 ends? 🙋 

Before we toast to what’s next, we’re putting a bow on a year of partnership, progress, and real-world impact. Here are a few highlights we’re proud of. 

Let’s celebrate! 

60+ client and partner events 

From conferences and roundtables to webinars and onsite conversations, we spent 2025 doing what we love most: getting in the room (or on the call) with the people shaping the benefits experience every day. These moments weren’t just calendar invites — they were opportunities to listen, learn, and swap real solutions around what’s working, what’s changing, and what employees need next. 

Gratitude to: 

• Our broker, advisor, and consultant partners, who have connected us with incredible clients, provided feedback, and help us elevate collaboration into innovation 
• Our Pinnacle Partners across voluntary, tech, and point solutions who work with us to bring incredible benefits experiences to life 
• Our clients who trust us to deliver high-performing benefits experiences for their high-performing teams 

Speaking of partners, we want to give a warm welcome to PetPartners Pet Insurance, the latest addition to our Pinnacle Partner lineup. Learn more about them here. 

We can’t wait to kick off 2026 with you all! 

18+ million members engaged 

18 million doesn’t just represent our users, it’s also the scale of outcomes, support, and insights we help our clients achieve 24/7/365. This year, 84% of employees rated their enrollment experience as “great” or “excellent,” and 79% were confident in their elections—clear signs that the right experience can deliver clarity even when benefits are still confusing.  

And because success doesn’t stop on the last day of enrollment, our data also shows how clients drive year-round engagement: 36% of employees log in 4+ times after enrollment on average—engagement that’s driven by experiences and support tailored to each user.  

If you’re curious how these successes compare globally, check out Benifex’s latest report: Global benefits in practice: Trends, tech, & takeaways. 

Over 5,000 Hours of Giving Back 

This year, Carrie Clogg, CAP®, Director of the Businessolver Foundation, continued to champion hands-on community involvement with multiple service programs throughout the year. 

• 4 immersive service experiences: We supported our neighbors with 4 week-long immersive service experiences where Solvers worked directly with local organizations and programs, providing hands-on and financial support.  
• 20+ local organization partnerships: Food Bank of the Rockies, Big Brothers Big Sisters of Central Iowa, MEALS FROM THE HEARTLAND, Children’s National Hospital, United for Her, Kids’ Meals, Inc., Minds Matter Colorado, Tip It Forward Inc., Connected to Recover, Children’s Hospital Colorado, Collegiate Moms Coalition, CRITICALLY LOVED, Connect the Dots, Greater Chicago Food Depository, Maryland Science Center, Champion House of Care, Plant It Forward, Atlanta Mission, Alzheimer’s Association®, Foothill Family Pasadena, Second Harvest Food Bank of Orange County  
• 6,600+ total volunteer hours logged by Solvers at local community organizations across the U.S. 

Come Give Back with us in 2026! You can learn more about our Foundation initiatives here. 

365 days of partnership and innovation 

2025 kept us moving—and we’re carrying that momentum into 2026. The best ideas from this year are already turning into what’s next, and while we’re keeping the details under wraps for now, we can say this: it’s designed to help clients drive even better outcomes with less friction. Stay close.

1 Sofia to keep it all together 

Extra thanks to Sofia for leaning in with year-round support: 

• 91% of all chats resolved same-day 
• 32% of chats supported after hours or on weekends 
• 50+ languages supported 
• Average 88 kindness score thanks to Sofia supporting advocates live on the call 

That’s not all Sofia does, though. We’re excited to share even more of how Sofia helps transform benefits in 2026. Our engineers have been busy in the lab building Sofia’s biggest update yet – stay tuned!