Businessolver supports benefits for over 200,000 employees in the business services industry. While no two employees’ health and benefits needs are the same, our data shows us that 8 in 10 employees are confused about their benefits. And it has cascading effects.
Here are some of the top challenges business services employers face among their workforce. These employees need help with:
Efficiency tools and integrated technology means that our clients can get out of time-consuming administrative work and back to more strategic work.
Enrollment Decision Support: Benefits are complex. Decision support helps guide your employees through the entire process, from medical to voluntary, to help make choosing the right-fit benefits as easy as picking a new show to stream.
24/7 AI-Powered Self-Service Tools: Your employees’ benefits needs don’t end when they clock out. Our platform is on 24/7/365 with AI-powered resources, like chat and search, to help your employees get answers and benefits info when they need it.
Personalized Benefits Communications: Our omnichannel approach helps you reach more of your employees throughout the year using familiar channels, like email and text messages.
Mobile App: Our MyChoice® Mobile App makes accessing benefits easy and intuitive. Employees can view, manage, and access their benefits information right from the app.
23% benefits logins after enrollment come in through the mobile app, meaning your employees have access to their benefits when they need it, from the break room to their living room.
69% of business services employees use AI tools, such as chat and in-platform search, to help them use their benefits and find resources when they need them. Our AI tools are available on desktop and mobile so employees can use these tools whenever, wherever.
When business services employees use our integrated decision support at enrollment, 53% elect a right-fit, cost-effective health plan (compared to only 24% without decision support).
Our clients realize $400,000,000 in efficiency gains alone when they use our AI-powered tools, like chat support and automated dependent verification. That’s one stat that’s guaranteed to make your CFO happy.
80% of employees feel more confident and satisfied with their benefits thanks to our personalized technology. That’s 80% of employees who are happier, healthier, and more engaged because they don’t have to worry about benefits.
Windstream, a regional telecommunications provider with over 9,000 employees, needed a benefits technology partner that could drive effective benefits engagement, reduce manual processes for their benefits team, and provide more transparency into the benefits platform and employee experience.
Check out Windstream’s ROI:
Schedule a demo and let us introduce you to the team of experts who will become an extension of your team, with a technology that drives the best in benefits engagement.
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