Businessolver supports benefits for over 450,000 employees in the retail and hospitality industry. While no two employees’ health and benefits needs are the same, our data shows us that 8 in 10 employees are confused about their benefits. And it has cascading effects.
Here are some of the top challenges retail and hospitality employers face among their workforce. These employees need help:
Efficiency tools and integrated technology means that healthcare employers can get out of time-consuming administrative work and back to more strategic work.
Enrollment Decision Support: Benefits are complex and expensive. Decision support helps guide your employees through the entire process, from medical to voluntary, to help make choosing the right-fit benefits as easy as picking a new show to stream.
24/7 AI-Powered Self-Service Tools: Your employees’ benefits needs don’t end when they clock out. Our platform is on 24/7/365 with AI-powered resources, like chat and search, to help your employees get answers and benefits info when they need it.
Integrated Total Rewards: From consumer accounts administration to helping employees off-set costs in the face of the unexpected, we help organizations like you put your entire suite of benefits in one place to make it easier than ever to find and access the right support.
Mobile App: Our MyChoice® Mobile App makes accessing benefits easy and intuitive. Employees can view, manage, and access their benefits information right from the app. Need to file a claim or check the status of a payment? That’s done with just a few taps on your screen.
1 in 3 benefits logins after enrollment come in through the mobile app, meaning your employees have access to their benefits when they need it, from the break room to their living room.
When retail and hospitality employees use our integrated decision support at enrollment, 24% elect a pre-tax savings account when it’s available to them alongside a medical plan (compared to less than 9% without decision support).
92% of retail and hospitality employees chat with our virtual benefits assistant to get real-time answers to their questions and summaries of their benefits in the moment, meaning no follow-up calls, emails, or door knocks for them or you.
Our clients realize $400,000,000 in efficiency gains alone when they use our AI-powered tools, like chat support and automated dependent verification. That’s one stat that’s guaranteed to make your CFO happy.
80% of employees feel more confident and satisfied with their benefits thanks to our personalized technology. That’s 80% of employees who are happier, healthier, and more engaged because they don’t have to worry about benefits.
PacSun, a national retail company with 5,000 corporate and retail employees, partnered with Businessolver to maximize their benefits spend. In a competitive retail market, PacSun needed a system that could reduce the complexity of vendor management, remove manual processes and heighten benefits engagement for their employees.
Check out PacSun’s ROI:
Schedule a demo and let us introduce you to the team of experts who will become an extension of your team, with a technology that drives the best in benefits engagement.
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