Businessolver

Consumer Accounts Technology for financial wellness

MyChoice® Accounts isn’t just a TPA, it’s the intelligent account experience that helps people plan, spend, and save with confidence. We anticipate financial needs before they become stress, so your employees can focus on living, not worrying.
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consumer accounts dashboard

x

higher mobile engagement from account users

%

of FSA transactions auto-substantiated

%

HSA account approval rate (CIP)
Women smiling and consumer accounts dashboard

Built for organizations managing complex benefits and financial wellness programs:

  • HR and benefits leaders overseeing tax-advantaged programs, like HSAs and FSAs
  • Teams responsible for employee engagement and adoption
  • Employers focused on maximizing pre-tax savings utilization
  • Organizations supporting employees with diverse financial needs

Your people need more than a reimbursement tool—they need a financial wellness experience

Financial wellbeing is the foundation of performance. But let’s be real—traditional accounts haven’t changed in 30+ years. They’re reactive, confusing, and leave employees scrambling when life happens.
  • Employees miss savings opportunities
  • Funds go unused
  • Questions show up after it’s too late to act

MyChoice Accounts anticipates financial needs and brings clarity to what people owe, what they can spend, and how they can save — before stress sets in

Consumer accounts haven’t changed in 40 years but people have. Members expect a bank-like experience with real-time money movement, mobile app access, and financial insights.
Every account, every dollar, every action all in one place. MyChoice Accounts eliminates the multi-app, multi-card, multi-vendor complexity that confuses members and frustrates employers.
Built on proprietary technology not leased or white-labeled — MyChoice Accounts delivers transparent funding, documentation, reporting, and compliance.
dad playing with son

Give today’s consumers the account experience they expect

A bank-like experience, paired with AI guidance and backed by a fully transparent platform, gives both members and HR teams what they need without extra hassle.

Simplify your vendor line-up

Turn enrolled accounts into actively used accounts

Improve utilization

Turn enrolled accounts into actively used accounts

Reduce financial anxiety 

Navigate account actions without confusion

Accounts administration that anticipates your needs

We offer two ways to administer consumer-directed spending accounts: An integrated experience within our total benefits administration ecosystem and as a standalone option. Both are designed to empower your employees to build financial stability in ways that work best for their needs and their wallets.
dashboard view
Benefits + Accounts Administration
One platform. One wallet. One experience.
Every benefit, every account, every action in one secure space. MyChoice Accounts is fully integrated into the Benefitsolver experience to simplify the experience and bring more clarity and insights around health and wealth decisions. No more juggling vendors, apps, and cards. Just one ecosystem that works.
dashboard view
Accounts Administration
Connected financial wellness.
MyChoice Accounts modernizes the accounts experience within your existing benefits tech stack, simplifying the administrative burden with transparent and responsive technology. Members can manage every dollar from one place and get real-time updates on their account balances, claims, and even pre-emptive nudges to help reduce financial stress.

Helping people feel more confident about every dollar

Support Icon
Support for every member
  • In-platform prompts during key transactions
  • Multiple tracks for the HSA investor
  • One card for all accounts
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Timely account guidance
  • Real-time and just-in-time account notifications
  • Benefits App for on-the-go management
  • Omni-channel support: AI and member services available 24/7
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Payments and access
  • Convenient physical and digital card access
  • Documentation and claims tracking
  • Real-time transaction updates
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Integrated data and administration
  • Transparent access to member cases and calls
  • On demand reporting
  • Single-source system option

A better account experience, by design

Financial wellbeing starts with better account experiences

  • Built to drive usage—maximizing the savings
  • Guidance embedded directly into the experience
  • The only TPA with proprietary intelligence for clearer account decisions in 50+ languages
  • Weekly releases for consistent and meaningful innovation

%

increase in benefits app adoption from benefits-only with the addition of MyChoice Accounts = more eyes on all benefits

%

of HDHP-enrolled employees also enrolled in an HSA

%

average email open rate for benefits-related emails

FAQ

Consumer accounts technology is a benefits administration platform that helps employers manage tax-advantaged and reimbursement accounts, including Health Savings Accounts (HSAs), Flexible Spending Accounts (FSAs), Health Reimbursement Arrangements (HRAs), commuter benefits, lifestyle spending accounts, and other employee reimbursement programs.

The platform combines account administration, employee education, and decision support to help employees understand, use, and maximize their benefits throughout the year.

Businessolver's consumer accounts technology supports:

  • Health Savings Accounts (HSAs)
  • Flexible Spending Accounts (FSAs)
  • Health Reimbursement Arrangements (HRAs)
  • Retiree HRAs
  • Commuter Benefits (Transit and Parking)
  • Tuition Reimbursement Accounts
  • Student Loan Repayment Programs
  • Adoption Assistance Accounts
  • Surrogacy Assistance Accounts
  • Lifestyle Spending Accounts (LSAs)
Additional employer-sponsored reimbursement and spending accounts may also be supported depending on plan design.

Many account vendors focus primarily on account administration and transaction processing. Businessolver combines account management with personalized guidance, benefits education, and year-round decision support. Employees receive help understanding their options, choosing the right accounts, meeting deadlines, and making informed financial decisions that maximize the value of their benefits.

Yes. Sofia, Businessolver's proprietary AI helps employees:

  • Understand available account options
  • Compare account types
  • Learn eligibility requirements
  • Answer common benefits questions
  • Receive guidance during key enrollment and life events
  • Complete account-related tasks more efficiently

Sofia provides personalized support directly within the employee benefits experience.

Yes. Employees can manage their consumer accounts through the Businessolver mobile app.

Features include:

  • Viewing account balances
  • Tracking contributions and expenses
  • Receiving notifications and reminders
  • Uploading receipts or required documentation
  • Submitting claims and reimbursements
  • Managing eligible investments for supported accounts

Employees can access account information anytime from their smartphone or tablet.

Clear guidance and timely support help employees use accounts more consistently throughout the year.

Related resources

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Get to Know Benefitsolver + MyChoice Accounts

MyChoice Accounts are tax-advantaged and lifestyle accounts powered by our innovative technology. Built by industry experts, our proprietary platform integration addresses exactly what employers and their employees need.
Read more
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Get to Know MyChoice Accounts

MyChoice Accounts are tax-advantaged and lifestyle accounts powered by our innovative technology. Built by industry experts, our proprietary platform integration addresses exactly what employers and their employees need.
Read more
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Find an Easy Button for Your Consumer-Directed Accounts

Selecting the right consumer-directed accounts partner is so crucial to your success. Read on to learn about what to look for in a consumer spending accounts partner.
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Help employees get more value from every account.

Make consumer accounts easier to use. Bring together guidance, transparency, and modern account management in one connected experience. 
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