DENVER, COLORADO (March 25, 2026)—Businessolver®, a leader in SaaS-based benefits administration technology, today announced Counsel Health as the newest member of its Pinnacle Partners program. This partnership expands Businessolver’s integrated solutions lineup, helping employers offer flexible, affordable benefits that reflect the evolving needs of their diverse workforce.
“Our employers demand more from telemedicine these days” said Jen Greean, Director of Partner Relationships at Businessolver. “By integrating Counsel into our Benefitsolver platform, we’re helping employers offer a solution that takes the best of AI capabilities in medicine and puts it right in the hands of employees through an amazing message-based app.”
For most of our lives, healthcare has probably felt fragmented, transactional, and inaccessible. Counsel addresses this fragmentation by delivering AI-enabled, physician-supervised primary care through a secure, messaging-based experience. From urgent care needs to chronic condition management, Counsel helps employees get instant, personalized advice and the ability to chat with a physician in minutes. It’s like having a doctor in their pocket, available anytime, anywhere.
For employers navigating rising claims costs, fragmented point solutions, and low utilization of existing benefits, Counsel intelligently triages employees’ health needs from the first interaction. The platform resolves medical concerns without unnecessary escalation, reducing avoidable in-person visits and lowering downstream costs. Counsel also amplifies the value of an employer’s existing benefits ecosystem by routing employees to the right solution when specialized follow-up is needed.
“We’re proud to join Businessolver’s Pinnacle Partners program and serve as a modern front door to healthcare for employers nationwide,” said Dr. Muthu Alagappan, CEO and Founder of Counsel Health. “Through this partnership, employees will gain access to continuous, personalized primary care, delivered through a model that combines purpose-built medical AI with physician oversight. This collaboration reflects our shared commitment to expand access to high-quality care at a time when the healthcare system is under increasing strain from fragmentation and clinician shortages.”
Counsel joins an exclusive group of pre-integrated, market-leading voluntary benefits and solution partners that include: Accolade, Aetna, Aflac, ARAG, Benifex, Calibrate, Carrot, Cigna, Claritev, Counsel, Hello Heart, Lincoln Financial Group, MetLife, NortonLifeLock, Pets Best, PetPartners, Prudential, PTO Exchange, Recoop, Rightway, Securian, Sword, The Hartford, The Standard, Transamerica, Transitions Benefit Group, and Voya.
You can learn more about Businessolver’s Pinnacle Partners at https://businessolver.com/solutions/partnerships-integrations
About the Pinnacle Partner Program
Launched in 2019, Businessolver’s Pinnacle Partners program helps employers expand their benefits offerings with vetted, pre-integrated partners. The program enhances data exchange, simplifies enrollment, and ensures a seamless experience for HR teams and employees alike.
About Businessolver
Since 1998, Businessolver has delivered market-changing benefits technology that empowers empathetic service supported by an intrinsic responsiveness to client needs. The company creates client programs that maximize benefits program investment, minimize risk exposure, and engage employees with easy-to-use solutions and communication tools to assist them in making wise and cost-efficient benefits selections. Founded by HR professionals, Businessolver’s unwavering service-oriented culture and secure SaaS platform provide measurable success in its mission to provide complete client delight.
For employers navigating rising claims costs, fragmented point solutions, and low utilization of existing benefits, Counsel becomes the organization’s responsible front door to healthcare. By intelligently triaging care from the first interaction, Counsel resolves more concerns without unnecessary escalation, reduces avoidable in-person care and downstream claims costs, and increases ROI across the existing benefits ecosystem by routing members to the right benefit at the right time based on an employer’s benefits design.
About Counsel Health
Counsel Health is the AI-native primary care company serving as the modern front door for health plans, employers, and health systems. Its clinically responsible model combines medical AI with in-house physicians to deliver immediate care that safely resolves nearly all member concerns in minutes. By replacing legacy modes of access like nurse triage lines and telehealth, Counsel helps partners reduce high-cost claims, avoid unnecessary downstream utilization, amplify existing benefits, and strengthen member engagement. Counsel is building the autonomous, longitudinal care model for the modern era with uncompromising safety.
Media Contact
Katie Carroll
VP of Product Marketing and Strategy
kcarroll@businessolver.com
