Businessolver
Businessolver Case Study

A Fresh Take on Benefits: Helping KeHE Distributors Drive Efficiencies and Engagement

KeHE Distributors, LLC (KeHE) is the largest distributor of natural & organic, specialty, and fresh products with over 4,000 medically enrolled employees, needed a benefits administration partner to help them improve the employee benefits experience and drive more efficiencies for the benefits team. KeHE was especially focused on ensuring they had a strong enrollment experience and the right tools to manage their complex population and benefits programs.

Businessolver supported KeHE with a single-source benefits administration platform and consultative partnerships to drive more efficiencies and improved employee engagement.

  • One platform to manage and administer benefits: Shifting KeHE’s benefits administration into one platform consolidated benefits, consumer accounts, employee wellness, and eligibility management for HR and employees.
  • AI-supported self-service and integrated engagement tools: Communication tools, in-platform virtual assistance, dynamic search, a mobile app, and more help employees engage with their benefits and help the HR team invest their time back into strategic initiatives.
  • Personalized decision support: Integrated decision support made the enrollment experience easier to understand for employees by helping them choose benefits based on their unique needs, including financial wellness and risk tolerance.
KeHE Case Study Hero - Customers Shopping for Products Using Phone in the Grocery Store
Integrated self-service tools and personalization drove lasting efficiencies and year-round employee benefits engagement by giving employees the right resources and support to understand and use their benefits.
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$2,900,000+ in cost avoidance through the relationship

Realized by removing ineligible dependents, saving time with self-service, and reducing manual processes.

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41% of employees elected the recommended benefit

Helping connect employees to their right-fit benefits when they use decision support.

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84% of employees enrolled themselves in benefits

Empowering employees to take control of their benefits decisions.

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57% of employees log in 5+ times

Proving that benefits is more than just an enrollment event.

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88% of all calls and chats resolved by AI

Helping employees with their benefits questions quickly and effectively.

59% open rate for personalized benefits emails

Showing that benefits communications are critical for employee awareness and engagement.

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Want your employees to have the right benefits?

See how our personalized decision support tool takes the stress out of benefits enrollment by helping employees understand which benefits are best-fit for them.

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Ready to Get Started?

We help you take the stress out of benefits for your employees and your benefits team, from making benefits easier to use and understand to reducing your administrative to-dos.

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