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Communications and Insights Agency

Benefits Communications that Empower Your Employees

86% of employees on average say they’re confused about their benefits. But when strategic and empathetic communications are in play, 80% of employees say they feel confident about their benefits decisions.

Let’s be real: Employees don’t want to shop, search, or scramble for their benefits. They just want the right information at the right time, before they have to ask. Just like how many of our other apps and services anticipate what we want to see, hear, eat, play, or do.

Our Communications & Insights Agency combines behavioral scienceUX researchand creative storytelling to move employees from “I have no idea” to “I’ve got this.”

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Forget vanity metrics. We’re talking measurable impact.
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Benefits are 5X more visible

When content is tailored to each employee’s goals and needs.

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42% of employees log in 4+ times

Year-round communication keeps benefits top of mind—not just during annual enrollment.

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75% platform engagement

Web and mobile strategies remove friction and drive action. This is 12% higher compared to when custom communications aren’t in play.

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79% decision confidence

Personalized content turns confusion into clarity.

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94% increase in overall engagement

Clients using our expert services see participation soar.

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250+ years of expertise across our team

Our team knows benefits inside and out—and how to make them matter.

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We make benefits easy—and impossible to ignore

We’re not here to “raise awareness.” We’re here to change behavior. That means:

  • A full team of benefits experts driving strategy and results 
  • Personalized journeys that reflect your brand and your people 
  • Virtual benefits fairs that spotlight your entire rewards program 
  • Year-round campaigns that boost understanding and usage
  • Friction-free access so employees can actually use what you offer

 

Your benefits are a big investment. Let’s make them pay off.

The Agency is your strategic partner, not a vendor. We bring data, insights, and creativity to every planning session—so your communications aren’t just cool, they’re powerful.

And because we’re built inside the benefits platform, you get real-time analytics to see what’s working—and optimize fast.

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Custom communications
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Campaign insights – trend monitoring
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Microsite/External Website
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Year-round benefits campaigns
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Social media community management
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AI agent-to-agent
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Pre-hire/candidate portal
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Total Rewards
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In-platform and in-app custom communication
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Why we’re different 
  • Behavioral science at the core: We design for action, not just awareness.
  • Integrated insights + creative: One team, one strategy, zero silos.
  • Platform-native expertise: We know how employees actually experience benefits.
  • Access to real behavioral data: No guesswork—just human truth.
  • Continuous optimization: Real-time analytics, real-time improvement.
  • Designed for the entire ecosystem: Employees, HR, brokers—every audience, every channel.

Bottom line: We’re the only benefits communications agency that uses behavioral science, research, and real employee data to create experiences that drive action—not just clicks.

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Beacon Health Case Study tag

See how Beacon Health boosted employee engagement across mobile, enrollment, and self-service tools with custom communications.

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Want to make benefits easier for your employees?

We help you unlock insights around how your people think and behave, then translate that into communication and experiences that move them from awareness to action. 

Contact us