Driving Better Benefits Experiences with American Cancer Society
American Cancer Society, a national non-profit organization with over 4,500 lives, needed a benefits technology partner to help them create a holistic, personalized experience for both their benefits team and their employees.
Businessolver worked closely with American Cancer Society to develop an experience and leverage technology to drive more efficiencies, transparency, and year-round support. Specifically, seeing great success in not only enrollment, but driving greater engagement in their top point solutions including 401(k), care navigation, EAP, wellness, and women’s health.
- Integrated Decision Support and Engagement Tools: Decision support at enrollment along with year-round engagement tools help employees choose and use benefits based on their unique needs, including financial wellbeing and risk tolerance.
- Amplified Benefits Ecosystem: Through Activation Paths (Businessolver’s holistic engagement strategy), ACS saw increased activations in their top point solutions and well-being programs, from Benefitsolver tools.
- Tech-Enabled Personalization and Efficiencies: In-platform virtual chat assistance, dynamic phone menus, document search and summarization, and more help employees get the answers and support they need, reducing the questions being sent to the benefits team.
American Cancer Society’s Results
Realized by reducing manual processes, supporting right-fit benefits steerage, and eliminating change-order fees with our configurable technology.
Through proactive communications, ACS saw an increase in click throughs to their most important well-being programs.
Helping employees stay connected with their benefits and support 24/7.
Helping employees get the answers and information they need in the moment and avoiding hold times or having to call for support.
Integrated decision support at enrollment helps guide employees to the benefits that are best for them.
Showing that right-time, right message benefits communications are critical for employee awareness and engagement.
See how our Tech With Heart philosophy can help you transform your employee benefits experience to achieve better results for your employees and the business.
Let’s Work Together!
We help you take care of your employees and help them get the most value from their benefits. Holistic management of health and wealth is just one part of our Tech With Heart philosophy.
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