Businessolver
BUSINESSOLVER CASE STUDY

How Career Highways accelerated workforce transformation with Businessolver

As Businessolver continued to grow and evolve, we recognized the need to modernize job architecture and talent infrastructure to support Solvers’ growth, workforce planning, and strategic business priorities. 

Key challenges included: 

  • Inconsistent job descriptions and role definitions across teams and departments. 
  • Manual, time-intensive processes to create, standardize, and maintain roles and skills. 
  • Limited visibility into employee skills and readiness for future roles. 
  • Disconnected systems for career development, learning, and workforce planning. 
  • Difficulty facilitating meaningful talent conversations between leaders and employees. 
  • Limited ability to assess workforce readiness and future skill needs, including AI impact. 

Businessolver needed a scalable, skills-based foundation to standardize roles, empower employees, and accelerate workforce transformation. That’s where our partner Career Highways stepped in to support. 

Customer Snapshot

  • Organization: Businessolver 
  • Industry: HR Technology and Benefits Administration 
  • Employees: 3,000+ 
  • Mission: Deliver innovative HR solutions while investing in the growth, development, and future readiness of their workforce.

Businessolver faced a common challenge: Modernizing career pathing

“Career Highways has given us a consistent Skills Intelligence foundation for defining roles, aligning skills, and empowering employees to understand their career opportunities. It has accelerated our job architecture and strengthened how we develop and plan our workforce.”

Dr. Ashley Ellis, VP of Employee Engagement at Businessolver

Career Highways brought an AI-enabled approach to the business, elevating strategy and growth opportunities

CareerHighways Case Study 2

Businessolver partnered with Career Highways to implement its AI-powered skills intelligence and career journey platform, establishing a unified framework for roles, skills, and career pathways across the enterprise. 

  • AI-powered creation and normalization of roles, job descriptions, and skills. 
  • Career Highways Journey platform enabling employees to view skills, career pathways, and development opportunities. 
  • Tools for HR and Total Rewards to create, standardize, and manage enterprise job architecture. 
  • Integrated career pathways aligned with learning and development programs. 
  • Workforce intelligence tools to assess skill gaps and evaluate workforce readiness. 

Career Highways enabled Businessolver to rapidly implement a scalable, enterprise-wide skills foundation while significantly reducing manual effort and accelerating implementation timelines. 

75% faster job architecture implementation

Reduced timeline from more than 12 months to just 3 months, including HR creation, business review, and leadership approval.

2–4 hours saved per role created and standardized

Significant efficiency gains by eliminating manual drafting, skill mapping, and formatting.

95% reduction in manual role and skills creation effort

Automatically extraction, standardization, enrichment and skills identification enabled HR and business leaders to focus on validation and refinement rather than manual creation

95% of employees reported improved understanding of skills and career pathways

Employees gained clarity on role requirements, career progression opportunities, and skill development priorities.

CareerHighways Case Study 3

Businessolver’s goal was to establish a consistent, scalable job architecture and skills framework that would: 

  • Provide employees with clear career pathways and growth opportunities. 
  • Enable HR and Total Rewards to standardize roles and job descriptions across the enterprise. 
  • Empower leaders with visibility into workforce capabilities and development needs. 
  • Support learning, development, and recruiting with consistent, skills-based role definitions. 

Career Highways enabled Businessolver to rapidly create and standardize pathways, roles and skills using Skills Intelligence role and skills normalization.  HR and business leaders were able to review and validate roles efficiently, accelerating a process that traditionally requires extensive manual effort and prolonged timelines. 

This unified platform replaced fragmented systems and manual processes, creating a seamless and scalable talent infrastructure. 
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Understand the skills required for their current and future roles.

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Explore career pathways across the organization. 

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Identify skill gaps and development opportunities.

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Access learning aligned directly to their career progression.

Career Highways delivered measurable value across Businessolver’s workforce, HR operations, and business strategy.
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Employees
  • Gained clear visibility into career pathways and skill requirements. 
  • Improved understanding of development opportunities and career progression. 
  • Engaged more effectively in career planning and growth. 
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HR and Total Rewards
  • Established standardized job descriptions, roles, and skills across the enterprise. 
  • Accelerated job architecture creation and implementation. 
  • Reduced administrative burden and manual effort. 
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Business Leaders
  • Enabled more effective talent and career development conversations. 
  • Improved visibility into workforce capabilities and readiness. 
  • Strengthened workforce planning and strategic decision-making. 
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Learning and Development
  • Connected learning programs directly to roles and required skills. 
  • Enabled targeted development aligned with career pathways. 
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Recruiting
  • Enabled standardized, skills-based job postings aligned with internal roles. 
  • Improved consistency and efficiency in hiring processes. 
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Enterprise Impact
  • Established a scalable, skills-based workforce foundation. 
  • Accelerated talent strategy execution. 
  • Strengthened Businessolver’s ability to demonstrate workforce capability and talent investment in customer engagements and RFP processes. 
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