RTI is a national scientific research institute with nearly 2,800 active eligible lives across the U.S. The lean, 3-person Benefits team was faced with ongoing pressure to contain costs, improve efficiencies, and deliver an improved employee experience that included more options for their workforce. RTI was looking for a partner who could:
And they needed it before their next annual enrollment which started within two months.
RTI employee feedback was clear: Employees wanted more choice. The Businessolver and BenX relationship allows RTI to offer more carriers and plan options for their workforce. Beyond that, though, RTI needed a partner that could help them reinvigorate their programming and elevate their strategy.
“We were facing high increases had we stayed with our former carrier. Moving to BenX with all the carrier options was appealing and projected to save us money. That and moving to a new way of administering benefits—Businessolver was presented to us as a great tool for our team and our employees.”
– Laura Cashion, Senior Director of Total Rewards at RTI
RTI transitioned from a single‑carrier medical model to a BenX marketplace, dramatically expanding carrier and plan choice for employees while maintaining cost discipline and administrative control.
RTI’s BenX + Businessolver implementation ran on a highly condensed timeline—kicking off in early September and launching in time for annual enrollment.
RTI significantly reduced manual work by consolidating enrollment, carrier management, billing, retiree administration, and service interactions into a single platform.
RTI unified their benefits ecosystem within Businessolver—bringing enrollment, decision support, consumer accounts, communications, analytics, and service history into one centralized experience for both employees and administrators.
Empowering RTI with anticipatory cost forecasting, improved decision‑making, and full visibility into employee engagement.
RTI eliminated paper enrollment and reimbursement processes by moving enrollment, evidence of insurability, reporting, and reimbursements online.
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