2025 Benefits Insights Report

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Empathy

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Joyful and Smiling Young Woman Enjoying a Cup of Coffee at Home

Put Yourself at the Top of Your To-Do List

Rae Shanahan, Chief Strategy Officer

Friday, April 5, 2024

Happy Business People Video Calling Their Associates on a Laptop

Empathetic Technology Drives Better Outcomes for Employees and HR

Sherri Bockhorst, Head of Consumer Experience

Friday, March 8, 2024

Smiling Friendly Young Businessman in a Call Center, Call Operator

What is AI Doing to Improve Service Center Customer Service?

Linda Casas, Head of Member Services

Tuesday, March 5, 2024

Man and woman looking at tablet

2024 HR Predictions: How HR Can Own Their Strategic Role

Thursday, December 7, 2023

3 co-works looking at a computer screen

B is for ‘Belonging’

Rae Shanahan, Chief Strategy Officer

Tuesday, October 3, 2023

two women smiling looking at each other

3 Ways CEOs can Regain DEI Momentum

Jon Shanahan, President / CEO

Thursday, September 7, 2023

woman pointing at man's cellphone screen

Artificial Intelligence, Real Empathy

Tuesday, September 5, 2023

woman smiling while looking at a laptop screen

Building the Case for Empathetic HR Technology

Wednesday, August 9, 2023

man looking at a laptop

When Benefits Get Personal, Everyone Benefits

Sarah Warren, Sr Benefits Manager

Tuesday, August 8, 2023

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