Era of Anticipatory Benefits

2026 State of Workplace Empathy Report

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AI

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AI readiness in the workforce team of friends

Less than half of employees say they’re trained up on AI. Is workforce readiness the missing metric in AI adoption?

Thursday, September 17, 2026

Organizations are pouring time, budget, and attention into AI. But new data from our 2026 State of Workplace Empathy study suggests a huge blind spot in their AI initiatives: AI workforce readiness.

AI workforce readiness is becoming a competitive advantage. Most employers aren’t measuring it.

Wednesday, August 26, 2026

meet sofia

Meet Sofia: The intelligence layer powering anticipatory benefits technology

Rae Shanahan, Chief Strategy Officer

Friday, February 27, 2026

men looking at his cellphone

Beyond the Hype: Building an AI Foundation Before the Flash

Janice Minn, Director Product Management

Thursday, September 11, 2025

two people looking at a computer

10 Questions to Ask About AI in Your Benefits Administration RFP 

Wednesday, August 13, 2025

man looking at his phone

How Agentic AI Is Redefining the Employee Benefits Experience

Janice Minn, Director Product Management

Wednesday, July 30, 2025

Business Person Using Laptop Computer for Analyzing Sales Data and Financial Growth Graph Chart Report

Make Every Dollar Count: How Claims-Based Benefit Data Drives Smarter Enrollment

Monday, May 5, 2025

Meeting With Business People Planning a Strategy to Optimize Benefits Administration for Financial Growth

Optimizing Benefits Administration, Enrollment, and Communications for Business Services Organizations

Sherri Bockhorst, Head of Consumer Experience

Wednesday, March 19, 2025

A woman seated on a couch, engaged with her cell phone, exuding a relaxed and focused demeanor.

Maximizing HR’s Time with AI Tools (It’s More Than Just a Trend)

Carey Mckenzie, Chief Client Officer

Friday, January 24, 2025

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